Terms of Use

Hawthorne Rise eCommerce Hosting powered by 808 Labs
Last updated: November 21, 2025

Welcome to Hawthorne Rise eCommerce Hosting, powered by 808 Labs ("Hawthorne Rise," "808 Labs," "we," "us," or "our"). These Terms of Use ("Terms") govern your access to and use of our eCommerce hosting platform, services, and website.

1. Acceptance of Terms

By accessing or using Hawthorne Rise eCommerce Hosting services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

2. Description of Services

Hawthorne Rise provides web hosting, website building tools, eCommerce templates, domain management, and related infrastructure services for operating online stores. Our services include:

• Cloud-based hosting infrastructure
• eCommerce website templates and customization tools
• Product catalog management
• Shopping cart and checkout functionality
• Payment processing integrations
• Order management systems
• Analytics and reporting tools
• Technical support and platform updates

3. Account Registration and Security

To use our services, you must:

• Be at least 18 years of age and legally capable of entering into binding contracts
• Provide accurate, current, and complete registration information
• Maintain and update your account information
• Keep your login credentials confidential and secure
• Accept responsibility for all activities under your account

You must notify us immediately of any unauthorized access or security breach. We reserve the right to suspend or terminate accounts that violate these Terms or provide false information.

4. Acceptable Use Policy

You agree not to use our services to:

• Host, transmit, or sell illegal, harmful, fraudulent, or deceptive content or products
• Distribute malware, spam, viruses, or unauthorized code
• Infringe upon intellectual property rights of others
• Promote hate speech, discrimination, violence, or harassment
• Violate privacy rights or applicable data protection laws
• Engage in phishing, identity theft, or fraudulent activities
• Overload or disrupt our infrastructure or other users' services
• Attempt unauthorized access to our systems or other users' accounts

5. User Responsibilities

As a user of Hawthorne Rise, you are solely responsible for:

• All content, products, and services offered through your online store
• Compliance with all applicable laws, including consumer protection, privacy, tax, advertising, and accessibility laws
• Fulfillment of orders and customer service
• Handling returns, refunds, and disputes with customers
• Obtaining necessary licenses, permits, or certifications for your business
• Maintaining backups of your data

6. Intellectual Property Rights

Our Property: All platform software, features, templates, designs, logos, and proprietary materials are the intellectual property of 808 Labs or its licensors and are protected by copyright, trademark, and other intellectual property laws.

Your Content: You retain ownership of all content, products, images, and materials you upload or create through our platform. By using our services, you grant us a limited, non-exclusive license to host, display, process, and transmit your content as necessary to provide our services.

Restrictions: You may not copy, modify, reverse engineer, distribute, or create derivative works from our proprietary materials without prior written consent.

7. Payment Terms and Billing

Access to certain features requires payment of subscription fees. By subscribing, you agree to:

• Pay all applicable fees as specified in your chosen pricing plan
• Authorize automatic recurring charges to your selected payment method
• Maintain valid payment information on file
• Pay any applicable taxes, duties, or government charges

All fees are non-refundable unless otherwise required by law or stated in our refund policy. We reserve the right to modify pricing with reasonable advance notice.

8. Cancellation and Termination

Your Right to Cancel: You may cancel your subscription at any time through your account settings or by contacting support. Upon cancellation, your service will remain active until the end of your current billing period.

Our Right to Terminate: We reserve the right to suspend or terminate your account if you:

• Violate these Terms or our Acceptable Use Policy
• Fail to pay applicable fees
• Engage in fraudulent or illegal activities
• Pose a security risk to our platform or other users

Data Retention: Upon termination, your data may be deleted according to our data retention policies. You are responsible for exporting or backing up your data before cancellation.

9. Service Availability and Maintenance

While we strive to provide reliable and uninterrupted service, we do not guarantee 100% uptime. Our services may be temporarily unavailable due to:

• Scheduled maintenance and updates
• Emergency repairs or security patches
• Technical issues or infrastructure failures
• Force majeure events beyond our control

We will make reasonable efforts to provide advance notice of planned downtime when possible.

10. Limitation of Liability

To the fullest extent permitted by applicable law:

• Hawthorne Rise and 808 Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, business opportunities, or goodwill
• Our total aggregate liability for any claims arising from or relating to these Terms or our services shall not exceed the total amount you paid us in the 12 months preceding the claim
• We are not responsible for third-party services, payment processors, shipping carriers, or external integrations

11. Indemnification

You agree to indemnify, defend, and hold harmless 808 Labs, Hawthorne Rise, and our affiliates, directors, officers, employees, and agents from any claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your use or misuse of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Content or products you sell through your store

12. Modifications to Terms

We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. Updated Terms will be posted on our website with a revised "Last updated" date. Continued use of our services after changes constitutes acceptance of the new Terms.

13. Dispute Resolution and Governing Law

These Terms and all related matters shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Any disputes arising from or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of British Columbia, Canada.

14. Third-Party Services

Our platform may integrate with or link to third-party services, payment processors, shipping providers, or other external tools. Your use of such services is governed by their respective terms and privacy policies. We are not responsible for the practices, content, or services of third parties.

15. Contact Information

For questions about these Terms, technical support, or general inquiries, please contact us at:

Email: info@808labsai.com

You can also visit our Contact page on our website for additional support options.

16. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and any additional agreements you enter into with us, constitute the entire agreement between you and Hawthorne Rise regarding our services and supersede all prior agreements and understandings.