Terms of Signup and Service Agreement

Hawthorne Rise eCommerce Hosting powered by 808 Labs
Last updated: November 21, 2025

Welcome to Hawthorne Rise eCommerce Hosting, powered by 808 Labs ("Hawthorne Rise," "808 Labs," "we," "us," or "our"). These Terms of Signup and Service ("Terms") govern your use of our eCommerce hosting platform, software, and related services (collectively, the "Services").

By creating an account, subscribing, or otherwise using our Services, you ("you," "your," or "User") agree to these Terms and our [Privacy Policy]. Please read them carefully.

1. Acceptance of Terms

By signing up or using our Services, you confirm that:

• You are at least 18 years of age and legally capable of entering into binding contracts.
• You have read, understood, and agree to be bound by these Terms.
• If you are using the Services on behalf of a company or organization, you represent that you have the authority to bind that entity to this Agreement.

If you do not agree with these Terms, do not sign up or use the Services.

2. Description of Services

Hawthorne Rise eCommerce Hosting provides users with web hosting, website-building tools, domain management, and related infrastructure for operating online stores and digital storefronts.

Our Services may include, but are not limited to:

• Cloud-based hosting and infrastructure;
• Website and store builder tools;
• Payment and checkout integrations;
• Analytics and reporting features;
• Technical support and updates.

We may update, enhance, or modify the Services from time to time to improve functionality, security, or compliance with applicable laws.

3. Account Registration and Security

When creating an account, you agree to:

• Provide accurate and complete registration information;
• Maintain the confidentiality of your login credentials; and
• Accept responsibility for all activity under your account.

We reserve the right to suspend or terminate accounts that provide false information or engage in unauthorized or unlawful use of our Services.

4. User Responsibilities

You are solely responsible for:

• The content, products, and services offered through your online store;
• Compliance with applicable laws, including privacy, tax, advertising, and consumer protection laws; and
• Ensuring your content does not infringe upon the rights of any third party.

You must not use our Services to host or transmit:

• Illegal, harmful, or fraudulent material;
• Malware, spam, or unauthorized code;
• Content that promotes hate, discrimination, or violence.

Violation of these provisions may result in suspension or termination of your account without notice.

5. Payments, Fees, and Billing

Access to certain features or hosting plans requires payment. By subscribing, you agree to:

• Pay all fees as specified during signup;
• Authorize 808 Labs or its payment processors to charge your selected payment method; and
• Acknowledge that all fees are non-refundable, including setup, subscription, and renewal charges, except as required by law.

We may modify pricing or payment terms with reasonable prior notice.

6. Cancellations and Refunds

You may cancel your account or subscription at any time through your account settings or by contacting our support team.

Upon cancellation, your service will continue to remain active until the end of your current paid billing period. No refunds will be provided for any unused portion of your subscription term.

After your paid period expires, access to the Services and related data may be removed in accordance with our data retention policies.

7. Intellectual Property

All platform software, features, and design elements are the intellectual property of 808 Labs or its licensors.

You retain ownership of all content, media, and materials you upload or create through the Services. By using the platform, you grant us a limited license to host, display, and process your content as needed to operate and deliver the Services.

You may not copy, modify, reverse engineer, or distribute our proprietary materials without prior written consent.

8. Data Protection and Privacy

We comply with applicable privacy and data protection laws, including:

• Canada's Personal Information Protection and Electronic Documents Act (PIPEDA);
• The UK General Data Protection Regulation (UK GDPR); and
• The Australian Privacy Act 1988.

By using our Services, you consent to:

• The collection and processing of your information as described in our [Privacy Policy]; and
• The transfer and storage of your data on servers located in Canada or other regions where we or our providers operate.

9. Service Availability and Maintenance

While we strive for high availability and reliable hosting, we do not guarantee uninterrupted access.

Scheduled maintenance, upgrades, or unexpected outages may temporarily affect service availability. We will make reasonable efforts to provide notice of planned downtime when possible.

10. Termination

We reserve the right to suspend or terminate your account if:

• You violate these Terms or applicable laws;
• You fail to pay applicable fees; or
• Your account remains inactive for extended periods.

Upon termination, your data may be deleted according to our data retention policies. You are responsible for exporting or backing up your data before cancellation or termination.

11. Limitation of Liability

To the fullest extent permitted by law:

808 Labs and Hawthorne Rise eCommerce Hosting shall not be liable for any indirect, incidental, special, or consequential damages (including loss of profits, data, or business opportunities) arising out of your use of the Services.

Our total aggregate liability for any claim shall not exceed the total amount you paid for Services during the 12 months preceding the event giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless 808 Labs, its affiliates, directors, employees, and partners from any claims, losses, or expenses resulting from:

• Your breach of these Terms;
• Your misuse of the Services; or
• Your violation of third-party rights.

13. Modifications to Terms

We may revise or update these Terms periodically to reflect changes in our Services, applicable laws, or operational needs.

Revised Terms will be posted on our website with the updated "Last updated" date. Continued use of the Services after changes constitutes acceptance of the new Terms.

14. Governing Law and Jurisdiction

These Terms and all related matters shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein.

You agree that any disputes arising out of or relating to these Terms or the Services will be subject to the exclusive jurisdiction of the courts of British Columbia, Canada.

15. Contact Information

If you have any questions, support needs, or requests related to these Terms, please visit our Contact Page on our website for assistance.

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Terms of Use | Privacy Policy